frequently asked questions

  • Why is it important that you choose Steel Design?

The most important issue for producing a quality steel window and door is 'what steel is to be used?'. If a company is only offering a few steel window and door profiles (steel sections/shapes) then they will be very limited in what they can make without compromising the assembly detail. With just a handful of special steel window & door sections, our competitors are compromising on the assembly detail. We keep in stock over 26 special purpose hot-rolled window and door sections. That is more than double of any others in Australia!


  • Do you have a warranty?

All products are guaranteed against defects in materials & workmanship for 10 years.


  • Do you provide shop drawings prior to commencing custom steel manufacturing? 

On order placement, comprehensive Auto CAD drawings will be drawn up for you showing all details and steel sections to be used. This will be used to confirm final dimensions and sizes prior to manufacture. Plus for you to choose options, such as fixing details, glazing side, hinge options, glazing bead type, etc, etc... 


  • Do you manufacture other steel products? 

For large order customers we can manufacture anything they like out of steel. There is no other manufacturer that can produce more intricate steelwork than ours, so anything else is actually quite easy.


  • Do you offer installation & glazing service?

Not currently. As installing steel frames is carpenters/builders work, not steel manufacturing work, we are currently not assigning any staff to that area in order to meet high demands for our steel craftsmanship.


  • My project is interstate, can my builder install and arrange the site glazing?

Sure, this should be no problem for your builder to fit the frames and your local glaziers to supply & fit your glass on-site after installation. Neither installation or glazing require special know-how or any steelwork. We just recommend digital levels as opposed to old fashion spirit levels.


  • What type of finishes do you provide?

We recommend powder coating before installation and then a thin/light spray applied top-coat at the end of the job after the builders clean ~ we can supply both no problem. 


  • What are your lead times for custom manufacturing & delivery to site?

Shop Drawings: less than1 week.

Manufacturing, corrosion control, powder coating & delivery: 10 - 14 weeks.


  • How can I obtain a quote for custom designs?

Simply email just the window and door schedule drawing (W&DS) to Quotations for our custom steel manufacturing is a very time consuming process that can take up to a few hours per quote to process, therefore please allow up to 5 business days for your quote to be returned.


  • There seems to be a be a lot of Steel Window and Door manufacturers popping up recently, why is that?

Be carful. There are a lot of suppliers providing their own 'made up' systems. They think they are smart but without decades of refinement and development their systems do not stack at by any stretch. Also other who are utilising only small parts of established systems like ours. If they only stock half a dozen steel window sections then beware! Generally they join common steel shapes like angles etc. You wouldn't make aluminium windows out of basic channels and flats from Bunnings, yet many steel fabricators think they can within the steel window and door industry.


  • Media enquiries?

Please contact allowing 48hrs for a response.


  • Can steel frames get damaged?

Like any other fenestration system, steel frames can be mishandled and damaged during delivery, handling or installation. However unlike other systems, such as timber aluminium or PVC, steel frames can always be easily fixed on-site. Providing the strongest window and door frames available, it is impossible to break our joints whether corners or meeting rails. Therefore any issues such as racking during handling/installation, can be easily straightened back in-situ.


  • Can steel frames be double glazed?

Absolutely. Double or even triple glazing with up to 32mm thick insulated glass panes is no problem whatsoever.